Support
Need a hand with Shelley? Email support@shelley.app. A real person reads every message, and we usually reply within two business days.
Delete your account
You can delete your account from inside the app. You do not need to email us.
- Open the Profile tab.
- Scroll to the bottom and tap Delete account.
- Confirm with Delete permanently.
This permanently deletes your account, wardrobe, chat history, saved outfits and every other record tied to it. It cannot be undone.
Withdraw AI consent
Shelley uses AI providers to style outfits and answer your questions. You can withdraw your consent at any time.
- Open the Profile tab.
- Tap Privacy & Data.
- Tap Withdraw AI consent, then confirm.
Shelley stops sending your data to AI providers. The app runs on AI, so you can then agree again, log out or delete your account.